ESTABLISHMENT OF CALL CENTRES OF ANY SCALE

Does your business need a call centre to handle incoming customer calls? The IRSO team will set up an effective unit of this kind for your business.
CALL CENTRE: TO WHOM AND WHY?
YOUR OWN CALL CENTRE WILL ENABLE YOU TO:
— Provide online support to customers of your brand and product
— Increase customer confidence
— Optimize business processes in your company
— Increase the number of initial requests
— Gain a competitive advantage
HOW IT WORKS:
The team of experienced specialists at IRSO will create a modern call centre tailored to the specific goals and needs of your business.
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Call-handling process workflows tailored to your business
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Assistance with selecting phone numbers
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Staff recruitment based on your specified criteria
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Training for employees in operator skills, as well as the fundamentals of communication and sales
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Development and implementation of performance monitoring for operators
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Assistance with the selection of IT equipment and software
WHAT WILL YOU GET:

WHY THE CZECH REPUBLIC?

We suggest establishing your call centre in the Czech Republic due to several undeniable advantages:
— low rental costs;
— an affordable and skilled workforce;
— ultra-fast internet;
— Russian-speaking staff with excellent knowledge of Russian.

If your business needs a modern call centre, please fill out the contact form on our website, and our staff will get back to you within one business day.
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